E-Commerce Website Development and Management Service
We build and run online stores: new ones, and existing ones that have stopped converting. The team covers design, development, content and the analytics behind it, so the store is not handed off in pieces to four different suppliers.
What a properly built store gives you:
- Product pages search engines can find and rank
- A checkout short enough that people finish it
- A catalogue customers can search and filter without giving up
- Stock and orders that stay in sync with your back office
- Reporting that tells you which products and channels actually pay
The Importance of E-Commerce
An online store is judged in seconds and abandoned in one click. Most lost revenue comes down to a slow product page, a checkout that asks for too much, or a search box that returns nothing. Those are all fixable, and fixing them costs less than buying more traffic.
Our E-Commerce Process
How we work:
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1. Consultation and Planning We start with your objectives, your customers and what you need the store to do, and set a roadmap from there.
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2. User Experience (UX) Design We design the navigation, product organisation and checkout flow, because that is where most stores lose the sale.
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3. E-commerce Platform Selection We pick the platform to fit the business, whether that is Shopify, WooCommerce or a custom build, and we will say when the cheapest option is the right one.
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4. Website Development Developers build it out and connect the payment gateways, shipping providers and anything else the store has to talk to.
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5. Content Creation and Optimization We write the product descriptions and supporting content, and optimise the templates so category and product pages can rank.
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6. E-commerce Management and Maintenance After launch we handle inventory updates, order fulfilment, monitoring and the ongoing optimisation work.
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7. Data Analytics and Reporting You get reporting on what sells, what does not, and which channels pay for themselves, with recommendations attached.
Why hire us for E-Commerce?
Konan and Spade covers design, development, marketing and project management in one team, so nobody is waiting on an external supplier to change a product template.
We work in the open. You see the numbers we see, and you hear what is not working as soon as we do.
Tell us what you sell and where the store is losing people, and we will scope the work.